11kbd Platform Terms & Conditions

These Terms & Conditions 11kbd and constitutes a legally binding agreement with all its users. These terms apply automatically upon use of the 11kbd.net website or app.

11kbd reserves the right to update these terms at any time. Any changes will be notified on the website and the updated terms will take effect from the date of revision. Continued use of the platform constitutes acceptance of the revised terms.

• This site is for users aged 18 and above only.
• Bangladeshi citizens or legal residents are eligible to use this platform.
• You are solely responsible for complying with the laws applicable in your own country.
• 11kbd is an entertainment platform – winnings are never guaranteed and the risk of loss is always present.

11kbdTo open an account with 11kbd, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful and accurate.
• Only one account is permitted per person. If multiple accounts belonging to the same individual are found, all accounts will be terminated.
• You are solely responsible for keeping your login credentials (password, OTP) confidential. Do not allow anyone else to access your account.

KYC Verification

Before processing your first withdrawal, 11kbd will require you to complete KYC (Know Your Customer) verification. The following are needed:

• Photo of National ID or Passport
• A Selfie Photo
• Proof of address if required

This information is used solely for identity verification and is stored with complete security.

Deposit Rules

11kbd supports deposits via bKash, Nagad, Rocket, Upay, bank transfer, USDT, and more. When making a deposit, please keep the following in mind:

• The mobile number or bank account you send from must match the details registered on your account.
• Payments sent from third-party accounts are not accepted and will be returned.
• Minimum and maximum deposit limits vary by payment method. For details, On the payments page you will receive.

Withdrawal Rules

KYC verification must be completed before a withdrawal can be processed. Standard withdrawal requests are handled within 5 to 30 minutes. In some cases, additional time may be needed for security verification.

• Withdrawals can only be made to your own account – not to someone else's number.
• Daily maximum withdrawal limits apply per payment method.
• Withdrawals may be temporarily held for review in cases of suspicious activity.

The following rules always apply when betting on 11kbd:

• Once confirmed, a bet cannot be changed or cancelled, except where the Cash Out feature is available.
• 11kbd holds full responsibility for setting odds. If incorrect odds are displayed due to a technical error, 11kbd reserves the right to void the affected bet.
• If a match or event is cancelled or abandoned, bets are generally refunded.
• Placing coordinated bets on the same event from multiple accounts is strictly prohibited.

Live Betting

For in-play or live betting, odds change in real time. The odds at the moment a bet is confirmed are final. If odds differ due to network delays, 11kbd reserves the right to review that bet.

Cash Out

The cash-out feature is available on selected markets. Cash-out values are variable, and if a cash-out cannot be processed for any reason, the bet will remain active.

11kbd offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated on the offers page.

Welcome Bonus

New members receive a welcome bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met — typically between 5x and 20x the bonus amount.

Bonus Usage Rules

• Each bonus offer can only be claimed once per member.
• Bets placed using bonus balance count toward wagering requirement completion.
• You cannot have more than one active bonus at the same time.
• If bonus abuse is found, the bonus and any associated winnings will be voided.
• Bonuses have an expiry date — any unused bonus will be forfeited once it expires.

The following activities are strictly prohibited on 11kbd. Violations will result in account termination and legal action where necessary:

• Opening or using an account under the age of 18
• Registering with a false identity
• Operating more than one account
• Using multiple accounts to abuse bonuses (arbitrage betting)
• Exploiting technical vulnerabilities on the platform
• Placing bets using automated software or bots
• Money laundering or transactions involving illegal funds
• Attempting to access another member's account

Account closure can happen in two ways – at your own request or at 11kbd's discretion.

Closing Your Account

You can suspend or permanently close your account at any time from your profile settings. Before closing:

• Withdraw any remaining balance from your wallet.
• If you have any open bets, please wait for them to settle before proceeding.
• You can also request account closure by emailing our support team.

Account Closure by 11kbd

11kbd reserves the right to close an account in the event of a terms violation. Any legitimate funds will be returned after verification, but funds derived from prohibited activity will be forfeited.

11kbd takes your personal information very seriously. Any data collected during registration is used solely for account management, payment processing, and identity verification.

• Your information is never shared with third parties for advertising purposes.
• Information may be required to be shared with relevant authorities in cases of legal obligation.
• You may request to view or correct any personal data we hold about you.

For our full data protection policy, please visit our Privacy Policy Page View.

11kbd believes betting is entertainment — not an addiction. That's why we offer a range of tools to support responsible gaming:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Self-Exclusion: Self-exclude your account for anywhere between 1 day and 6 months.
• Reality Check: Get pop-up notifications after a set period of time.

If you're experiencing problems with betting or need assistance, please visit our Responsible Gaming Page View.

For any complaint or dispute, please contact 11kbd's support team in the first instance. If the matter cannot be resolved through support, a formal complaint process may be initiated.

How to Submit a Complaint

• Submit a detailed complaint by email to: support@11kbd.net
• Please provide the date of the complaint, the relevant transaction number, and a detailed description.
• 11kbd typically responds to complaints within 7 business days.

Limitation of Liability

11kbd is not liable for losses caused by technical errors, network issues, or third-party actions. 11kbd bears no responsibility for temporary unavailability due to platform maintenance.